Debt Collection

Qualified Solutions will help you establish an FDCPA, HIPAA, and PCI compliant nearshore Debt Collection Center in Dominican Republic.

Our nearshore approach provides a world-class Satellite Center with an experienced, bilingual (English/Spanish) and performance-driven collection agent workforce.

Qualified Solutions will establish a state-of-the-art Collection Center for you with an experienced agent workforce. We then provide administrative services such as HR/Payroll functions, training & development, compliance evaluations, IT resources, and corporate structure. Our “nearshore” approach will allow you to maintain complete operational control of your agents and processes versus an “outsourced” model.

Qualified Solutions strives on a daily basis to be the world’s best value based Call Center for Companies seeking a nearshore solution. Being the world’s best means providing exceptional call center value with highly skilled agents and outstanding customer satisfaction.